Leading Healthcare Products Company


Leading Healthcare Products Company

Developed CRM strategy and solution implementation for BioPharma division of a leading healthcare products company. Solution addressed areas of sales force automation, customer service, marketing campaigns and knowledge management.

Led change management and communications strategy and execution from concept development through program approval for enterprise-wide global strategic human resources transformation.

Company type to be identified

Analyzed and documented the current state process with metrics. Identified process improvement projects to increase efficiency and productivity while decreasing error potential and eliminating unnecessary costs. Coached leadership on project prioritization with organizational strategic goals, and facilitated teams through selected high impact projects.